FAQ
Q: What is DTF printing?
A: DTF (Direct-to-Film) printing is a process where designs are printed onto a special film and then transferred onto fabric using heat. This method produces vibrant, long-lasting prints and is ideal for custom t-shirt businesses.
Q: Is DTF better than other printing methods like screen printing or sublimation?
A: Yes. DTF offers higher print quality, works on a variety of fabrics (not just polyester like sublimation), and doesn’t require cutting or weeding like vinyl.
GETTING STARTED
Q: What equipment do I need to start?
A: At a minimum:
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Epson 8550 or XP-15000 printer
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DTF Starter Bundle (film, powder, ink)
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Heat press (16x20 preferred)
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Cadlink DTF Software
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Teflon sheet
See our DTF Starter Bundle for a beginner-friendly package.
Q: Do I need a special type of ink?
A: Yes, DTF requires a special white ink and colored ink set. We recommend our Highly Flavored Ink bundle for the best results.
SOFTWARE & COMPATIBILITY
Q: What software do I need?
A: You’ll need Cadlink Digital Factory software to properly manage your print jobs. Mac users also need Parallels to run the software.
Q: I’m on a Mac. Can I still do DTF?
A: Yes. You’ll need to install Parallels + Cadlink. We provide a dedicated setup video for this.
PRINTER SETUP & MAINTENANCE
Q: How do I convert my Epson printer for DTF?
A: Follow our YouTube tutorial or schedule a one-on-one setup consultation available on our website.
Q: How do I maintain my printer?
A: Daily maintenance includes shaking the ink, running nozzle checks, and cleaning print heads. Use our troubleshooting playlist for common fixes.
Q: How do I prevent white ink clogs?
A: Use a DTF CISS system to automatically agitate the ink. Leave your printer powered on to keep the ink circulating.
PRINTING & TRANSFERRING
Q: How do I transfer the design onto the t-shirt?
A: After printing:
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Apply DTF powder
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Cure under heat press (385°F for 90–200 sec)
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Place on shirt and press at 300°F for 16 sec
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Let it cool, then peel
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Press again for durability
Q: What type of film should I use?
A: Use Highly Flavored DTF Transfer Films for best adhesion and clarity.
Q: What kind of t-shirts work best?
A: Gildan G800, Bella Canvas 3001CVC, and Next Level N6210 are great options. Order wholesale via JiffyShirts.
ORDERING & SHIPPING
Q: Where can I buy supplies?
A: You can shop directly at shophighlyflavored.com or visit our Amazon storefront.
Q: Do you ship internationally?
A: Yes, we offer international shipping for most products.
Q: Can I buy in bulk?
A: Absolutely. Contact us for wholesale orders or large bundle discounts.
DESIGN & BRANDING
Q: What tools do you recommend for design creation?
A: We recommend:
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Canva (easy web-based tool)
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Procreate (for iPad)
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Kittl (t-shirt templates)
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MidJourney AI (automated design suggestions)
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Adobe Photoshop (advanced editing)
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Fiverr (freelancer marketplace for designs)
Q: Can I use AI to generate designs?
A: Yes! Tools like MidJourney and ChatGPT can help brainstorm and visualize unique graphics for your brand.
MARKETING & SELLING
Q: How do I market my t-shirt business?
A: Use:
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Facebook & Instagram ads
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TikTok marketing (viral challenges, influencers)
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Content marketing (blog posts, videos)
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Shopify for a full e-commerce setup
Q: How do I set up a Shopify store?
A: Sign up, pick a theme, upload products, connect payment/shipping settings, and launch! Refer to the Shopify setup guide in Chapter 6 of the eBook for step-by-step help.
When will my order be shipped? When will it arrive?
We dispatch all orders within one business day, so most domestic orders will arrive typically within 2 days depending on inventory levels in a warehouse near you. International orders can take anywhere between 2-4 weeks due to carriers and customs policies.
Will it say “Highly Flavored” on my credit card statement and on the package?
Yes. Our packages come in a plain, white or colored poly mailer or plain box.
What’s the status of my order? How do I track my order?
Once an order has shipped, you will receive a shipment confirmation email that will contain your tracking information. You may also login to your account and check the status of your order.
What’s your return policy?
Items purchased from Highly Flavored are eligible for a full refund if returned within 10 days of purchase. We do not accept and approve refunds for used products.
You will have up to 10 days after items have been purchased to exchange for anything else on the website as long as the item is in its original condition. We do not take back used products.
A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.
For US customers, a prepaid return shipping label will be provided at no charge to return your merchandise (free shipping both ways).
Why should I become a registered user?
There are many reasons to make an account on our website. You won’t have to re-enter your shipping or billing information; when you place an order they will be filled in automatically. Also, you can check the status of your order and receive occasional discounts & newsletters.
How do I change or cancel an order?
You need to contact us immediately to cancel your order. If you receive the delivery confirmation notification, it is too late to cancel the order. In that case, you will need to start a return and wait until the item is returned back to us for a refund or exchange.
What type of payment options are there?
We accept all major credit cards including Visa, Mastercard, American Express.
What are your shipping fees?
Most domestic orders in the U.S will have free Priority Mail (2-3 shipping). We also offer free returns/exchanges for our domestic customers. International customers pricing will be given at checkout.
Do you ship to PO boxes or APO/FPO addresses?
Yes, we can ship to PO boxes and to APO/FPO addresses. We support our troops.
How can I stay up to date with new products, discounts and promotions?
It’s easy. Sign up for our weekly newsletter. Also, follow us on Facebook, Instagram, TikTok, Twitter, or Pinterest.
Is my personal and credit card information safe on your website?
Yes, it is. We have taken several steps to ensure all information received from our online visitors is secure from unauthorized access and use. All transactions are completed on a secure server. To help us in this process we have partnered with Authorize.net to help us serve you better.
Still have a question? contact us